Q.) Do I need to book?
A.) To avoid disappointment a booking is required. The Inside spaces are limited in size and capacity and are primarily reserved for wine tasting guests with bookings. Our outside areas (weather permitting) are suitable for families and casual drinks and can also be booked online.
We will always try and accommodate you if you arrive without a booking, however staffing levels are set based on bookings and we may not be able to assist you even if there appears to be space available.
Q.) Can I come for a look or walk in for tasting?
A.) We will always do our best to try and accommodate you if you don't have a booking, however we are staffed and catered according to booking numbers. This means we may not have enough personnel on to accommodate you, even if there appears to be free tables.
We do not allow 'walk arounds' or 'just looking' without a reservation for a tasting or drinks. Heifer Station is not a public facility and as such the grounds and petting zoo are provided free for paying guests only.
Q.) I'm only interested in the petting zoo - Can I still come?
The grounds and petting zoo at Heifer Station have been created for the enjoyment of our Cellar Door customers to enhance the overall wine experience.
Those wanting to visit the Heifer Station farm will need to book online for a wine tasting or a table where they can enjoy a bottle of wine and a cheese board.
Q.) Can I bring my own food/picnic?
A.) No, we do not permit guests to BYO food, except small snacks for babies and toddlers.
*Please note* We do not allow Esky's, cooler bags, picnic bags or hampers.
We offer a substantial matching cheese plate to go along with your wine tasting or a kids platter for children (fruit, toasty, marshmallows, popcorn etc.) There is also a range of non alcoholic drinks available.
If you are after a sit down lunch please note we do not have a commercial kitchen. Please consider lunch in town prior to your visit.
Q.) Can I bring my dog?
Yes. As long as you are in control of the dog at all times.(on lead and under control). We have free range chickens, fowl and geese all over the property.
Q.) A Day on The Green Info?
A.) Roundhouse entertainment, part of the mushroom group are the organisers of A Day on The Green. Heifer Station Wines are hosts. For all questions & queries in relation to the event, accommodation, transport, access and inclusions please contact Roundhouse directly.
Q.) Do you have coffee?
A.) We wish - But no. We aren't geared up for coffee/hot drinks.
Q.Do you sell your branded glasses?
Q.) Are you wheel chair accessible?
A.) Yes, the cellar door area is wheel chair accessible. Parking is available at the front door and a smooth concrete path guides you inside. The grounds are accessible to some types of wheel chairs. Please contact us for more information if need be.
Q.) Which winery tour businesses do you recommend?
A.) Orange has several options for winery tours, all of which offer different style tours with varying inclusions. If you want to visit Heifer Station on your tour you should request us as a stop. If the operator can't include us then we suggest contacting us directly as it is very rare we can't accommodate you. The main operators in town are.
Q.) What are your shipping options?
A.) We ship to QLD, VIC, ACT & NSW on retail orders of 12 bottles or more for FREE. We ship to TAS, WA, SA & NT for a flat rate of $15 on all orders no matter the quantity.
For wholesale customers we ship freight free with a MOQ of 2 dozen.
Q.) Do you hire Heifer Station for Events?
A.) Yes - A range of basic, professional, and premium function packages are available. Please contact us to discuss your requirements & availability.
Q.) Do you do weddings?
A.) For weddings contact: firstname.lastname@example.org
Q.) Do you serve lunch/have a restaurant?
A.) We provide a cheese platter designed to accompany a wine tasting or glass of wine, available for purchase at the bar or it can be added on at the time of booking. We also do a lovely kids platter.
Q.) What if we don’t like wine?
A.) We love wine & we encourage everyone to try our tastings which are designed to be educational and casual. However, if you really don’t like wine we do have local craft beers & cider available to purchase.
Q.) When are you open?
A.) We are open 7 days a week from 11am to 5pm with the exception of the 24th, 25th and 26th of December which we are closed for family time.
Q.) Where can we buy your wine?
A.) Heifer Station Wines is a very small boutique wine business with most of our wine available only at the cellar door, online via our website or via our wine club. We don’t have a distributor and as such we deal directly with various independent venues and wine outlets around the country. For further information on stockists or to become a stockist please email email@example.com
Q.) Do you charge for a tasting?
A.) Yes. To try our range of single vineyard wines we have a charge of $15 per person. The fee is not refundable.
Q.) Can I still drive after doing a wine tasting?
A.) A standard tasting size is 30ml -If you try all of our wines and don't use a spittoon you would have consumed close enough to 270ml of wine. That is just under 2 restaurant servings (150ml) of alcohol. 1 standard drink of wine is 100ml (red or white) which would be closer to 3 standard drinks. Based on that you should not drive after trying and consuming a full tasting flight. We recommend several local wine tour operators, taxi, Uber or sober drivers.
Q.) Who do you recommend for information on tailored or bespoke experiences in Orange?
A.) Julia Jackson offers an exceptional service tailoring all of your requirements for a week or weekend away in Orange. Including Accommodation, transport, tours & more.
Contact: Julia Jackson
Mobile: 0408 229 559